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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Client Service Executive/ Senior Client Service Executive
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Client Service Executive/ Senior Client Service Executive

Shopperplus Singapore Pte. Ltd.

Shopperplus Singapore Pte. Ltd. company logo

Specific Job Duties and Responsibilities:

  • To assist in identifying new potential clients, qualify and acquire new business accounts to achieve sales target.
  • Assist in implementing sales strategies, analyzing trends and results.
  • Assist in identifying and recommending enhanced and new services that answer clients’ business needs.
  • Manage and build strong relationships with existing clients and advertising agencies in order to achieve a high level of customer satisfaction and repeat sales.
  • Assist in preparation of proposal and credentials.
  • Ensure the generation of required revenue from the assigned client portfolio.
  • Assist in proper contract costing in order to meet the agreed budget targets.
  • Assist in sales and marketing activities locally and in other states or in conjunction with senior staff.
  • To ensure client’s in-store POSM delivered and executed in timely manner.
  • Working closely with internal teams to handle client’s issues and solve strategically.
  • Regular reviews and reporting on sales target and overall performance through periodical reports and discussion meetings.
  • Work closely with colleagues on cross selling opportunities and other internal teams.
  • Assist in gathering information on competitive landscape and market trends.

Job Requirements:

  • Diploma / degree in Marketing, Business or related field.
  • 1 to 2 years of experience in client servicing or advertising sales. However, fresh graduates without experience but possess personal attributes (stated below) are also encouraged to apply.
  • Good command in English (written & oral), Chinese dialect (oral) is an added advantage.
  • Self-starter, organized, resourceful, independent and self-motivated, strong interpersonal and communication skills, result oriented, a team player and IT savvy.
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