Responsibilities
Admissions application and selection
Propose admissions selection criteria based on market practices, intake targets, and applicant quality.
Manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.
Analyze admissions statistics to identify market potential and changes in applicants' preferences.
Supervisory
Demonstrate proficiency in administrative functions, including training new staff members.
Lead and develop a team of at least 4 support staff.
Engage in frequent brainstorming sessions with team members to improve work processes and leverage new marketing approaches.
Administrative
Support the Deputy Director in reviewing and updating admissions policies and Standard Operating Procedures (SOP).
Ensure the team adheres to policies and SOPs, particularly in handling sensitive information obtained during admissions.
Continually impress prospective students and their parents with excellent service.
Requirements
A degree from a recognized university.
At least 9 to 10 years' relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.
At least 3 years’ supervisory experience and in managing a team with more than 1 direct report.
Prior experience in business development, partner and/or event management.
Proficient in MS Office applications and data analytics.
Good communication skills with an excellent command of written and spoken English with public speaking experience.
A strong collaborator – ability to work well in within the team and with key stakeholders.
Possess exceptional organizational skills – the ability to multi-task and meet tight deadlines.
Possess strong analytical, interpersonal and customer service skills.
