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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Care Executive and Billing Administrator
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Customer Care Executive and Billing Administrator

The Gentle Group Pte. Ltd.

The Gentle Group Pte. Ltd. company logo

If you are looking for an opportunity in Customer Service and Support, Gentle Group Pte. Ltd. has an excellent role for you! The Customer Care and Billing Administrator handles the order-related queries from customer, interfaces and coordinates with plant operations and logistics team to ensure seamless and timely order fulfilment.


In This Role, Your Responsibilities Will Be:


Handle order-related queries from customer, interface and coordinate with plant operations and logistics team to ensure seamless and timely order fulfilment.

Responsible for delivery and logistics processing using excel and other business tools.

Ensure commercial documentations are proper, complete and align with sales recognition policy and organize shipment/delivery/logistics release on timely basis.

Able to work with various functions Order Management, Accounts Receivable, Trade Compliance, Plants Operations teams to ensure timely release of goods through system.

Able to communicate well with all the partners/customers/external parties to ensure smooth execution of according to established guidelines.

Ensure all documents are filed according to Record Retention Policy.

Packing of items and updating inventory

If you are looking for an opportunity in Customer Service and Support, Emerson has an excellent role for you! The Customer Care and Billing Administrator handles the order-related queries from customer, interfaces and coordinates with plant operations and logistics team to ensure seamless and timely order fulfilment.

Print packing list, pack orders, update inventory, print labels.


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