Job Responsibilities
- Timely processing of customer invoices, verifying discrepancies, and resolving billing issues within specific deadlines.
- Ensure all payments are correctly recorded, reconciled, and accounted for in the accounts receivable ledger.
- Manage monthly bank account and credit card reconciliation, coordinating with business units on credit card fraud, chargebacks, and refund matters.
- Assist with general cashier duties such as managing business units' cash takings and reconciling the cash float against the ERP system.
- Responsible for reviewing credit history, accounts, client payments, and payment terms, as well as updating or maintaining accounts receivable customer files and records.
- Responsible for effectively communicating with customers through various means, including phone, email, or personal interaction, to ensure timely collection of outstanding debts.
- Responsible for monitoring and reporting customer account details for non-payments, delays, and irregularities, facilitating payment through reminders and timely communication with clients.
- Perform account reconciliation, including age analysis and evaluation of AR aging to ensure compliance with company policies.
- Assist with all month-end closings including generating reports and reconciling all balance sheets accounts.
- Responsible for ad-hoc tasks such as system enhancements, credit card payment statistical reports, and process enhancement projects as needed.
Job Requirements
- Minimum Diploma/Degree in Accounting, ACCA, AAT or other professional accounting qualifications.
- 1-2 years of relevant experience in credit, debt collection and accounts receivables.
- Good knowledge in collection management.
- Adaptable in a fast-paced industry, preferably in hospitality industry or MNC.
- Good interpersonal and communication skills; quick learner who demonstrates initiative.
- Meticulous, able to multi-tasks and ability to meet tight deadlines and work under pressure.
- Possess strong problem solving, good analytical skills along with the ability to create and present detailed reports.
- Proficient in MS office applications, particularly in Excel/PowerPoint.
- Have a growth mindset to innovate and advocate changes to the current processes and workflows.
