About the client:
Our client is a reputed organization
Responsibilities:
- Lead and execute the migration from Avaya communication systems to Microsoft Teams across 23 countries, including planning, implementation, and post-migration support.
- Assess current Avaya infrastructure across different geographical locations and develop migration strategies to ensure compatibility with Microsoft Teams, Verint Verba recording, Operator Connect, and Ribbon SBCs.
- Collaborate closely with internal stakeholders, including business users across different countries, to understand business needs, gather and validate user requirements, and to finally define the migration scope.
- Develop detailed migration plans, timelines, and communication strategies to ensure stakeholders are informed and engaged throughout the global migration process.
- Configure and deploy Microsoft Teams environments, including user provisioning, channel creation, and security settings, considering regional differences and compliance requirements.
- Integrate Verint Verba recording solution with Microsoft Teams to ensure compliance with regulatory requirements across different countries.
Requirements:
- Bachelor’s degree in computer science or equivalent experience related field.
- Minimum of [8-10] years of experience in Avaya communication systems administration and support.
- Strong expertise in Avaya Aura Communication Manager, Session Border Controllers, and other collaboration platforms.
- Experience with Microsoft Teams administration and integration, including configuring voice features, meeting policies, and security settings.
- Familiarity with Verint Verba recording solution and its integration with Microsoft Teams.
- Knowledge of Operator Connect functionality and its configuration for Microsoft Teams.
- Experience deploying and configuring Ribbon SBCs for secure connectivity between telephony systems
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted
PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)
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