System Administrator (Level 2)
A system administrator is a professional who is responsible for the installation, configuration,
maintenance, and security of IT systems and networks.
• Installing and updating operating systems, software, and hardware on servers and
workstations
• Monitoring and troubleshooting system performance, availability, and security issues
• Managing user accounts, permissions, and access rights
• Implementing backup and recovery strategies and procedures
• Documenting system configurations, policies, and procedures
An IT specialist system administrator role in the areas of Wintel and middleware may require
the following additional tasks:
• Installing and configuring Wintel servers and workstations, including Windows Server,
Active Directory, DNS, DHCP, IIS, WSUS, etc.
• Installing and configuring middleware components and applications, such as Docker,
MSSQL, WebSphere Liberty, IBM PA, etc.
• Advising and supporting on system architecture design and troubleshooting
• Proactively monitoring CVE/vulnerability bulletins/notifications and performing patches
and upgrades for the Wintel and middleware components
• Supporting and resolving application incidents by checking system logs and following up
with software support if required
• Some experience in scripting languages such as Perl, Python, Bash, PowerShell, VB
Script
• Knowledge of SAN/NAS & Backup
Qualifications:
• Relevant certifications such as ITIL, MCSE, DFS, NPS, PKI, GPO, AD, II, IAT, etc.
• Knowledge of multiple clustered environments
• Knowledge of Wintel security best practices
• Ability to work independently or as part of a team
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