Job Responsibilities
• Responsible for the L2 support and troubleshooting for production incidents and critical system interface.
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Responsible for production system integrity and production system readiness of banking systems.
• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.
• Propose improvement for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
Job Requirements
• Degree in Computer Science or Information Technology
• Possess strong work experience in the Application or System Support function, preferably in a bank or financial institution.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services
• Experience in suporitng Banking payment systems will be advantageous
• Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).
For more information, please visit to www.gmprecruit.com and search for Job Reference: 17353
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845