Job Description & Requirements
OVERALL OBJECTIVES
- Recommend, take order, and serve food and beverages to customers
- Answer guest questions and handle guest requests in a polite and efficient manner.
- Connecting with customers to build a loyal customer base
- Inventory monitoring and waste management and reduction
- Cashiering duties, outlet opening and closing procedures
- Do routine cleaning and maintain cleanliness of workstation.
- Follow food and beverage safety and hygiene policies and procedures.
- Lead the service and act as a role model to the team.
- Ensure a flawless service to the highest standards and as required by the department and the hotel.
- Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
- Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Manager.
- Attend the daily Food & Beverage Meeting in the absence of Manager and Assistant Manager.
- Other ad-hoc duties