Job Description:
- Degree in Computer Science, Business Information Technology or related disciplines;
- 1 years of experience providing support to business systems and applications in banking or financial service sectors(Java, Unix, SQL)
- Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
- Good analytical skills with excellent communication;
- Good in understanding internal processes and resolving issues;
- Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment
Responsibilities :
- Perform work in rotational shifts to provide 24/7 on-site or on-call support;(NO Night shift)
- Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications;
- Responsible for the day-to-day maintenance of the application systems in operation;
- Handle Incident and Problem management;
- Involve with onsite and offshore teams across multiple technologies/applications;
If you are keen, please apply direclty or alternatively reach out me on [email protected]
Contact: +65 90053495
