Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we managethe majority ofthe Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- As part of the System Administration team, to effectively perform day-to-day business operational activities which includes meeting stakeholders’ expectations in terms of quality and turnaround time.
- Identify and implement improvements to processes and/or procedures to increase productivity and control risks.
- Maintain risk & controls measures as per the established standards and minimize operational losses.
- Adherence to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM).
- Prepare volume reports, performance matrix and other period documentation on behalf of the team and for management reporting purposes.
- Support the team with projects involving system enhancements, digitisation of processes and bug fixes.
Requirements
- Degree holder with a major in banking/finance and/or prior banking BAU experience with system knowledge of IMEX/FactorPro/STConnect.
- Minimally 3 years (associate) and 5 years (Snr associate) of related experience or consistent demonstration of exemplary working performance.
- Inspiring individual, great work ethics and conceptual team player with problem solving abilities.
- Articulate and outgoing personality that can be entrusted to lead situations of conflict resolution and problem solving.
- Applicants with prior project management, process improvement and trade finance experience are highly advantageous.
- Capable of effectively working and leading under pressure while meeting tight deadlines.
- Innovative mindset and daring to accept challenges in a dynamic environment.
- Excellent written and spoken English and communication skills.
- Leadership skills to enable strong relationship building within the team and with senior management.
- Strong customer and business focus with a keen awareness of risk and fraud control.
- Excellent Microsoft office suite skills with experience in developing dashboards for management reporting.
Apply now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
