Duties and Responsibilities:
- Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs
- Creating rational strategies for upgrading the company’s network software whenever a new update is available
- Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem
- Staying up to date with new network technology and reporting this information to the executive team each quarter
- Working closely with other department Managers to assess the growth needs and maintenance of the company’s network
- Identifying and acting on opportunities to improve and update software and systems
Qualifications
- Diploma/Bachelor's degree in Computer Science, Information Technology, or related field, or related discipline with at least 5 years relevant working experience in various IT roles.
- In-depth knowledge of IT infrastructure, including networks, servers, storage, and cloud technologies.
- Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving abilities, with a strategic mindset to drive innovation and continuous improvement.
- Hands-on experience in POS operations, PC troubleshooting as well as other IT equipment support.
