Responsibilities:
- Represent Evolve MMA's brand and display thorough knowledge of Evolve MMA's products and services when dealing with potential and existing customers
- Provide excellent customer service to potential and existing customers (front line)
- Ensure Evolve MMA academy's operations run smoothly by coordinating between departments
- Manage the overall standards of cleanliness, service experience, maintenance, class schedules and events of the academy, as well as, assist with administrative tasks as required
- Pro-actively work on customer issues assigned via Evolve MMA’s internal systems
- Investigate membership issues, including assistance with finance matters
- Exercise multi-tasking skills when managing multiple systems and applications
Requirements:
- Excellent communication skills – written and verbal
- Time management and problem-solving skills
- Attention to detail
- Ability to work independently and within a team
- Able to work retail hours including weekends and public holiday on a 5 days work week basis
Perks:
- Medical Insurance provided
- Complimentary training at all Evolve MMA locations (spouses included)
- Annual leave of 18 days per year
- Check out this link for more information: https://www.youtube.com/watch?v=jyGsOXxy4m0