The Opportunity
- This is an exciting opportunity to work for one of the leading global banks.
- It is an opportunity for an experienced Senior Officer, Service Delivery to join their team
The Job
- Manage multiple Fund Managers and be their point of contact in handling to queries and requests
- Perform Daily, Periodic and Adhoc Processing and related Transfer Agency ancillary activities
- Ensure reporting to fund managers and distributors are completed timely as per defined Service Level Agreement
- Ensure that trade settlements are completed accurately according to dealing cycle including processing corporate action such as dividend distribution or other changes in fund structure.
- Ensure tight control on cash and units reconciliations and undertake timely investigation, escalation and resolution
- Ensure timely preparation and submission of Monthly KPI and incident reporting
- Ensuring timely update of the Fund Manager’s Standard Operating Procedures
- Review of Fund Manager’s Operating Memorandum and Prospectus against Fund Set-up templates and other related set up and creation
- Service oriented and client focused, proactive and responsive approach to responsibilities
- Maintain internal control standards, including timely implementation of internal and external audit observations
- Undertake and lead projects as assigned from time to time including User Acceptance Test
The Talent
- Minimally 3-5 years of experience with knowledge in Transfer Agency, fund services or related areas preferred
- Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
- Operational knowledge of banking products especially unit trusts
- Good interpersonal and communication skills
Next Steps
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: Apply Service Delivery Officer - Transfer Agency
- All shortlisted candidates will be contacted
Cecilia Sim Xin Yang
Personnel Registration No. R22105099
EA Licence No.91C2918
