8.30am - 5.45pm (Mondays to Fridays)
Up to $3,800
1 Year Contract Client Services Executive (Renewable) – Direct Contract
Responsibilities:
· Assist walk-in clients on account opening and general account or transaction-related enquires/issues
· To make follow-up calls/emails to clients on:
(a) FSMOne Account Opening Verification
(b) Account holder personal details update requests (e.g. address/contact)
(c) Compliance related matters (e.g. ECDD, Employment, CKA/CAR review etc.)
(d) FSM+ AI applications
(e) Estate Account enquiries
(f) FSM Mobile App navigation/enquiries
(g) Unidentified Payment/ 3rd party payments
(h) Process Corporate Account Opening documents
(i) Transfer In/Out requests/issues
· Cover B2B reception area during lunch time and certain period if needed
· Support Live Chat enquiries
· Support ad-hoc FSM Events from time to time
· Additional/ ad-hoc duties may be assigned when required
How to Apply:
send your resume to: [email protected] or telegram @jocelynchan now!
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
