We are an established group of companies with more than a decade of successfully operating in both the TCM and Spa & Wellness space.
As part of our expansion plans, we are looking for a Branch Manager to drive sales and manage the daily operations of our retail outlet.
Basic plus commission, annual leave and other benefits.
Duties include:
- Handling of enquiries via phone, email or social media contact points
- Providing excellent customer service for all our guests
- Promoting our treatment services, promotions and periodic special deals
- Engage customers and drive sales to achieve targets
- Leading the team to ensure smooth outlet operations and sales goals are achieved
- Work closely with inhouse TCM physician to optimise customers’ health goals (TCM specific)
- Issuance of invoices and other BAU processes
- Coordinating with HQ office for operational and marketing matters
Requirements:
- At least 2 year working experience in a similar role in fields such as TCM, Beauty and Wellness
- Motivated and proactive to customers’ needs
- 5 day work week
- Must be able to work on weekends and public holidays
