Job Description & Requirements
Objectives of this role
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Grow the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity
- Actively pursue strategic and operational objectives
Responsibilities
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for all direct reports and problem resolution
- Manage data collection for updating operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management
