Role:
Customer Service Executive (SAP / Up to $2800)
Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
- Singapore Based (Changi)
- 5 Days work per week (9am to 6pm)
- $2500 to $2800
- Minimum Diploma or equivalent + At least 2-3 years of Customer Service experience.
- Familiar with computer + SAP Knowledge
- Career Progression Opportunities
Main Duties:
To ensure smooth transactions and coordination of order processing between Sales, production, and logistics.
Responsibilities and Activities Summary:
Responsible for the Full Spectrum of order processing
(E.g.: Sales Order, Refills Order, Consignment Orders, Sample request and Transfer Orders, etc.)
Work closely with Sales Managers to ensure all orders are processed promptly and accurately into the system on the same working day.
Assist Sales Managers in updating the prices, sales conditions, information, contracts, etc. in the Sales Force System whenever necessary.
Monitor orders and communicate order status to customers.
Monitor orders and communicate order status to customers.
Coordinate with the logistics team closely to ensure on-time delivery and provide a complete set of required documents to the customer promptly.
Review shipping documents and ensure documents are in full.
Follow up with customers on overdue invoices and payments.
Handles customer requests on technical documents, shipping documents, etc.
Work with commercial and technical teams to handle customer coordinating returns, credit, replacement, etc. tender information
Provide administrative support and any other duties as assigned by the Customer Service Manager.
Follow Company Procedures and policies.
✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279
