- Oversee daily salon operations, including scheduling of appointments, managing staff shifts, and ensuring high-quality customer service.
- Implement and enforce health and safety regulations to maintain a clean, sterile environment for nail treatments and services.
- Manage inventory, order supplies, and negotiate with vendors to ensure the salon is well-stocked with nail polish, files, and other necessary tools.
- Hire, train, and supervise nail technicians and other salon staff, providing ongoing professional development opportunities.
- Handle customer inquiries, complaints, and feedback, ensuring issues are resolved promptly to maintain client satisfaction.
- Develop and execute marketing strategies to attract new clients, including social media promotion and loyalty programs.
- Monitor financial transactions, prepare budgets, and manage salon expenses to ensure profitability.
- Organize special events or promotional activities within the salon to enhance customer engagement and increase revenue.
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