- Responsibilities:Principal Responsibilities
• Solve technical trading-related issues, independently where possible or leveraging teammates as necessary. Escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders regarding issue/resolution.
• Build working relationships with trading groups in both US and UK.
• Trading Infrastructure/Platform Status Communications - responsible for disseminating messages to the appropriate trading staff regarding trading infrastructure/platform issues, exchange updates, etc.
• Assist with automating processes to achieve efficiency and streamlined trade support.
• Document and create new knowledge base to provide the most effective solutions to trading issues.
• Deployment of, support of, and monitoring of the firm's internal trading systems.
• Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.
• Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases. - Mandatory Skills Description:• Must understand the financial markets with strong equities background.
• Understanding of the trade lifecycle, back-office, and settlement processes
• Hands-on technical experience in an application support
• Has 3 years experience in a support role within
• Strong communication skills and the ability to work in a demanding environment.
• Well organized, detail-oriented, and able to focus and prioritize multiple tasks in a dynamic environment
• Aptitude to learn
• Understanding of ITIL methodology
• Good verbal and written communication skills
• Proficient writing SQL\PLSQL
• Hands-on experience with Unix/Linux like platform
• Good experience with Unix/Linux command line
• Understanding of XML/FpML etc data formats
• Know how to work with source-code (ability to read and understand logic)
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