Job Description:
- Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements
- Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level
- Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives
- Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues
- Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base
- Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages
- Participate in failover or disaster recovery exercises of the IT infrastructure when required
- Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy
- Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers
- Participate in the optimization of system performance and system capacity planning
Requirements:
- Degree in Computer Science, Information Technology or related disciplines
- At least three years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.
Required knowledge and experience
- Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud
- Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies
- Working knowledge of cybersecurity technologies will be desirable
- Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous
- Good written and oral communication skills
- Motivated team player with a keen eye for details, but able to work independently as well when required
- Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape
