The incumbent would be required to be involved in the daily operational activities of the Refund team, including but not limited to:
Job Responsibilities:
- Support Refund function and daily activities that include performing checks on payment runs and assisting in problem solving.
- Prepares monthly reports on statistics and review ageing reports.
- Participate in project on system enhancement and perform UAT where required.
- Ensure compliance and maintain regular updates on Standard Operating Procedure (SOP) and policy guidelines.
- Assigned as point of contact for certain hospital to assist on monthly ageing updates, and to perform monthly clearing of internal accounts.
- Coach and guide the Refund team on refund’s activities.
- Any other duties as assigned.
Job Requirements:
- Diploma/ Degree in Accountancy / Business Studies or equivalent.
- Minimum 3 years of relevant working experience, preferably with 1-2 years’ experience in a supervisory position.
- Possess good communication skills to engage both internal and external stakeholders.
- Able to work under pressure and within tight deadlines.
- Meticulous, analytical and have a positive work attitude.
- Proficient in Microsoft Excel.
