Job Description:
- Have fluency In ServiceNow GRC/IRM Module Development principles that enables team lead and stakeholders to develop enterprise business solutions for our customers.
- Serving as primary technical point-of-contact for projects focused on cybersecurity capabilities within ServiceNow (IRM/GRC, SIR, VR) Leading the efforts and provide guidance in requirements gathering and developing/documenting process workflows.
- Defining technical solutions for architecture and design that are aligned with the client's business problems and ServiceNow implementation best practices.
- Designing and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, business rules, ACLs, UI Builder, and any other configurations required to support client processes.
- Providing advanced support for ServiceNow by troubleshooting a variety of application problems, implementing bug fixes, and performing root cause analysis
- Participating in the discovery sessions and process definitions with team lead and other developers Performing upgrades and installations of ServiceNow
Requirement:
- Bachelor’s degree in information technology, Management Information Systems, Computer Science or related field and/or a technology focused MBA or comparable experience.
- Minimum 5-10 years of relevant experience on end-to-end ServiceNow GRC/IRM implementation experience will be preferred.
- Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow.
- Direct development experience with the ServiceNow platform - UI Actions, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS. These skills although not mandatory will be considered a big plus during the evaluation.
- Experience with scripting in the ServiceNow platform using JavaScript. ServiceNow Certified System Administrator (CSA) certification
- Optionally have ServiceNow Certified Implementation Specialist – Risk and Compliance
- Deep knowledge and experience in understanding Risk and IRM customer requirements necessary to successfully implement a complex SaaS or PaaS solution including a strong appreciation for understanding security, data and business usage requirements will be a strong plus.
- Understanding of common cybersecurity concepts such as vulnerability management, risk management, cyber security frameworks (NIST, COBIT), attack vectors, threat intelligence
