Responsibilities:
- Manage and oversee daily operations and ensure compliance with operations standards and procedures.
- Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
- Manage costs within the budget and drive sales to meet business results.
- Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
- Train new and current employees on proper customer service practices and ensure teamwork
- Handle all restaurant administrative duties
Requirements:
- Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
- Customer-oriented with a high desire for service quality.
- Strong planning and organizational skills with a keen eye for details.
- Able to motivate employees to work as a team
- Able to multi-task and work under pressure.
- Self-motivated and able to work in a fast
- Warm and cheerful personality; energetic and highly motivated
- Excellent communication and interpersonal skills
- Fluent in English, any other language is a plus
- Able to work in a team with people from different backgrounds
