Responsibilities:
- Supervise the daily operations of the Customer Service Team to ensure customer satisfaction.
- Address and resolve problems efficiently to uphold excellent service standards in product delivery.
- Coordinate with internal teams regarding inventory and pricing.
- Offer training and mentorship to enhance the customer service team's skills and uphold high service standards.
- Monitor team performance and foster team cohesion.
- Liaise with customers, vendors, and partners in daily business activities.
- Collaborate with Sales Teams to enhance company sales.
- Compile and present monthly performance summaries for the department.
Requirements:
- Diploma or bachelor’s in business management or similar.
- At least 5 years of experience in a supervisory role
- Good communication skills, interpersonal, and influencing skills.
- Able to lead a team
- Knowledge of ERP/NAV systems is a plus.
- Experience working in Food Industry is an advantage
Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]
EA License No.: 13C6305
Registration No.: R23117856
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
