Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
AWS Cloud Engineer L3
Responsibilities
- Provide 24 x 7 round the clock support to Commodity Insights business partners.
- Management of major incidents via conference call, email and instant messaging systems.
- Dealing with escalations in a timely manner to ensure issue is resolved to business partner’s expectations.
- Resolving logged IT incidents in order to restore service as quickly as possible using technical knowledge.
- Escalation of tickets to other technical teams as required
- Responding to logged service requests, account administration, software installations and general application and server administration.
- Composing technical knowledge base documents to be used within the team
- Working with external vendors to resolve service-related incidents
- Server maintenance, monitoring, health checks, restarts, and BAU operational work
Requirement
- Minimum 5 Years experience in revalent
- Advanced knowledge in AWS design and best practices.
- Strong Implementation/troubleshooting experience in AWS EC2 systems and serverless components such as ECS, Lambda, Redis, RDS, IAM, ELB and CloudFront.
- Hands on experience in Docker / Containerization and fargate for IaaS.
- Advanced knowledge of best practices in boarder perimeter protection
- Planning, design and development of an application on Cloud
- Familiar with ticket management systems (ServiceNow preferred)
- Advanced Windows/Linux OS including Active Directory and their operational configuration in AWS
- Advanced knowledge of Networking (TCP/IP, DNS, NAT)
- Advanced knowledge in Webservers – IIS, Apache & Tomcat.
- Advanced Knowledge in azure cloud services.
Addational infomation
- G50 Singapore Govt clearance required.
- Well-developed English verbal and written communication skills.
- Candidate must be self-sufficient, driven, energetic with passion for technology, provide excellent customer support service, and have patience to work with technology teams with different levels of technical knowledge
- Able to operate under pressure and in time sensitive support environments.
- Degree level in an IT related field preferred
- Architect level AWS certification and a desire to continually advance both knowledge and skills.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
