- Greet clients and make them feel comfortable, both in person and over the phone
- Manage the schedule for fitness classes and therapy sessions
- Provide recommendations according to customer needs or preferences
- Provide essential details to potential clients, such as class or membership pricing
- Maintain front desk and verify that orders are placed as necessary to ensure necessary supplies are available at all times
- Direct clients to the appropriate departments for classes, therapy, or one-on-one training
- Ensure client records are up to date
- Alert the management of potential security issues
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