Assistant Programme Coordinator (3-year contract), SMU Academy

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Enrollment and Admissions
  • Manage the admissions process, including application review, interviews, selection and offers.
  • Coordinate with the Registrar's Office to ensure a smooth enrollment process for accepted learners.
• Programme schedule and logistics
  • Work with relevant teams and to ensure adequate resources for teaching and learning resources and programme logistics are in place.
  • Setting up of course schedule in the LMS for IPM specific modules.
  • Organize and manage programme-related events (Exams, orientations, lunches).
• Communication and Reporting
  • Maintain regular communication channels with learners, faculty, and stakeholders.
  • Prepare regular reports on programme performance and outcomes for senior management.
  • Support the Programme coordinator during the quarterly IPM Curriculum Committee meeting.
• Overall Coordination and Administration
  • Maintain accurate records and documentation related to the programme's activities, including budgets, schedules and SSG-funding processes.
  • Monitor and maintain the IPM inbox by addressing the IPM students' IPM specific queries.
  • Support program growth and development as necessary.

• Diploma or degree with at least 3 to 5 years of relevant work experience.
• Familiar with operations in the education sector.
• IT-savvy and proficient in Office 365.
• Proficient in using Learning Management and Training Management System portal is an added advantage.
• At least 1 to 2 years organising events in the education sector.
• A resourceful style with the ability to work independently, take initiative and manage multiple tasks and projects as well as to be a team player who is eager to collaborate with others.
• Meticulous, has an eye for detail and appreciates the value and need for thorough planning and good documentation.

https://academy.smu.edu.sg/overview

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.