Senior Retail Operations Manager

About Far East Malls

The Far East Retail Business group of Far East Organization manages nearly 1.5 million square feet of leasable retail space in Singapore, each reaching out to different shopper segments catering to different needs. With over 30 years of experience in the retail and commercial sector, Far East Organization has become a pioneer of progressive, first-to-market concepts. Its malls are located in quality regional centres as well as inspired destination locations, ensuring that Far East Malls enrich the communities it operates in through its retail places. Its key malls are Clarke Quay Central along the historic Singapore River, Square 2 in Novena and Orchard Central in the heart of Orchard Road.

Responsibilities

• Oversee the management of a portfolio of retail malls, including building maintenance and tenant support
• Establish, build and maintain excellent relationships with tenants
• Partner cross-functional teams to formulate and develop group-wide initiatives to optimise operational efficiency
• Establish effective and strategic policies, procedures, and systems to support mall operations
• Involve in asset enhancement initiatives for existing malls and new projects under development
• Manage the manpower resources effectively to ensure optimal utilisation of resources
• Work with relevant external Government agencies, service providers, and contractors to ensure compliance with regulatory requirements

Requirements

• Degree in Real Estate or Property Management
• At least 15 years of experience in property, retail and/or tenant management
• Strong leadership skills
• Strong analytical, interpersonal and communication skills
• Resourceful, strategic, energetic and passionate to drive initiative