Requirements:
- Knowledge and/or experience in Nutanix AOS/AHV and/or Hyper-V / VMware ESXi or other converged or hyperconverged platforms.
- Able to independently analyse and diagnose highly complex problems across different platforms
- Customer centric approach, excellent communication skills
- VMware certification such at VCP or VCAP is good to have
- Certified Nutanix (NCP) -Good to have
- Python/PowerShell scripting to automate tasks (Desirable)
Roles and Responsibilities:
- Assess current usage of Nutanix products (core and portfolio) and drive adoption - Ensure good customer experience by effective administration and support of customer's existing Nutanix environment, covering Installation and configuration of Nutanix core products Upgrades and patching Migration from 3-tier to Nutanix.
- Proactively monitoring of alerts and remediation
- Troubleshooting, performance and availability issues
- Capacity planning & reporting
- VM lifecycle Management (creation, deletion, cloning, snapshot etc.) -Collaborate with Nutanix support for advanced troubleshooting -Participate in planning and execution of DR drills
- Act as trusted advisor to customer while providing guidance on Nutanix best practices, reference architecture and validated designs.
- Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities as well as ongoing customer status and reporting.
