Job Responsibilities:
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
- Liaise between managers, customers and employees.
- Provide direction to staff.
- Monitor spending patterns and budget.
- Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
- Troubleshoot POS system.
- Support ongoing learning and development of team members.
- Help create and foster a respectful and inclusive team environment.
Skill Requirements:
- Excellent verbal communication, and the ability to convey important information clearly and effectively
- Strong leadership and initiative
- Excellent delegator and mediator
- People person, able to provide excellent customer service
- Quick decision-making and problem-solving abilities
- Excellent time management
- Responsible, goal oriented and organized
- Strong attention to detail and able to multitask
- Confident, proactive and willing to take on workplace challenges
- Great listening skills and able to take direction from individuals in higher-level positions
- Likable by most and able to motivate others
