Roles & Responsibilities
· Answering customer questions, providing information, taking and processing orders and addressing complaints
· Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
· Compiling, maintaining and updating company records
· Managing office inventory and working with vendors to ensure the regular supply of office materials
· Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
· Operating office equipment including printers, copiers, fax machines and multimedia instruments
