XCL World Academy has a vacancy for a Communications Manager who is highly energetic, team-oriented, and customer-service focused.
The successful incumbent will assist the Associate Director of Parent Relations and Communications (DOPRE) to execute strategies to improve parent communications and engagement. He/she will implement effective communications channels and campaigns for both XWA and XAA. The ideal candidate should be an experienced customer-focused team player who brings enthusiasm and a proactive mindset.
Main Responsibilities
- Working together with the DOPRE to regularly monitor and review the effectiveness of existing internal communication strategies, practices and platforms - including the parent portal, e-newsletters, emails, text messages, social media, posters around the school.
- Collaborate with different members of the community to build support and understanding; collate feedback and contribute to shaping the internal communications strategy.
- Manage internal communications projects and be responsible for their execution.
- Take ownership and accountability for the distribution of the weekly e-newsletter, including production of the video(s), writing, editing and proofing content together.
- Manage the Parent and Staff Portals and all related content and uploads.
- Review the school calendar and create event posters to ensure the community knows where events are taking place.
- Collaborate with the Marketing team in generating ideas and content for community publications and collaterals, and for the website.
- Collaborate with the Admissions team on presentation content for Parent Orientations and Open Houses.
- Oversee and support the Schools in the dissemination of important messages and news and events to the internal community through our communication platforms.
- Provide copywriting for the Schools’ communications based on directives given by the DOPRE.
- Manage and conduct training on the communication strategies and tools to parents and staff as appropriate, together with the Parent Relations Manager.
- Keep abreast of activities across both Schools via effective calendar planning and ensure the school communities are well informed via the appropriate communications channels.
Person Specifications
- Minimum Degree in Communications or other related courses.
- Preferably with at least 3 years of communications oriented work experience.
- Exceptional written and spoken English language skills.
- In-depth knowledge of best writing practices for business correspondence, public relations, advertising, marketing and sales copy and for social media.
- Polite and pleasant demeanour.
- Strong time and project management skills.
- Meticulous, resourceful and with a strong sense of initiative.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- International mindset and experience is an added advantage.
- Experience in working in a school environment is an added advantage.
Application
Interested applicants are welcome to apply by 22 April 2024.
About us
XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.
We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.
