· Lead and manage a team of the full transport fleet
· Lead and manage administrative staff and drivers to achieve departmental objectives
· Ensure vehicle road serviceability and maintenance
· Ensure all orders are delivered or collected on time
· Maximise entire fleet utilization
· Track, monitor and manage serviceability of fleet and their related cost
· Optimize vehicle load capacity
· Owner for transport activities including onboarding, dispatch, loading, unloading, delivery, returns and tracking
· Planning, organizing, and managing team members to ensure work is completed and consistent with the company's standards
· Lead investigations to verify and resolve customers’ complaints
· Deliver KPI targets for transport, including work productivity, overtime, and safety
· Manage outsourced vendors to ensure full compliance of all agreed SLAs
· Lead the monthly business review with outsourced vendors, police corrective actions and preventive actions plan
· Suggest, recommend, develop and implement continuous improvements plans for the operations
· Work collaboratively with internal and external stakeholders to achieve operations effectiveness and customers’ satisfaction
· Tabulate reports, analyse and update findings of reports
· Review impact of operational changes and their corresponding effects on routing, modes, volumes and other stakeholders
· Ensure workplace safety in LMD
· Recruit, mentor, coach and lead team members to ensure manpower continuity
Requirements
- Minimum Diploma in Logistics, supply chain, business administration, finance
- At least 3 years relevant experience managing minimum fleet of size of 50 in transport distribution or last mile delivery operations
- Proficient in Microsoft Office (Excel, Word & PowerPoint).
- Experience in TMS or route planning systems
- Expert Knowledge in supply chain fulfilment, ground distribution and last mile operations
- Familiar with Singapore traffic rules and conditions
- Good time management skills
- Ability to work in a dynamic, fast-paced and high-volume environment
- Able to work independently and contribute effectively as a team
- Excellent leadership skills, analytical with good attention to details
