- Conduct business analysis activities to gather, analyze, and document business requirements.
- Collaborate with stakeholders to understand their needs and translate them into clear and concise requirements.
- Work closely with development teams to ensure accurate and timely implementation of the identified requirements.
- Perform data analysis to identify patterns, trends, and insights that can inform business decisions.
- Develop and maintain documentation including functional specifications, use cases, and process flows.
- Participate in user acceptance testing (UAT) to ensure that delivered solutions meet the specified requirements.
- Provide support and guidance to end-users during system implementation and post-implementation phases.
- Stay updated with industry best practices and emerging trends in business analysis.
- Include gathering and analyzing business requirements, translating them into functional specifications, and facilitating communication between stakeholders and IT teams.
- Skilled in configuring and customizing Life Asia systems to meet business needs, conducting user acceptance testing, and providing end-user training and support.
- Additionally, adept at identifying opportunities for process improvement and recommending solutions to enhance operational efficiency and customer satisfaction.
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