We are looking for an Account Manager who will be directly responsible for driving revenue, building relationships and helping clients grow their business results through client-centric consultation, education, and support. Ideal candidate will have experience in client management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.
This is a 7-month contract role located in our Singapore Office.
Responsibilities:
- Drive revenue growth for our organization and the businesses we support through:
- Acting as a social media platform expert for businesses of all sizes and complexity to educate and make tailored recommendations to suit varying client needs.
- Discovering insights on campaign performances and coming up with solution selling ideas to improve the performance of our clients’ marketing spend.
- Aligning clients’ KPIs with platform solutions to drive incremental value
- Manage inquiries and troubleshooting from clients
- Organize and update internal data and sales materials
- Assist Account Managers to create and translate sales materials
- Coordinate logistics of external events and marketing initiatives including project management, client reach-out / follow ups, and facilitation support
Minimum Qualifications:
- 8+ years' experience working in advertisement, media agency or performance marketing.
- Fluency in English and Japanese to work closely with in-market teams, clients, and agencies.
- Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to details.
- Problem solving and quantitative analytical skills.
- Ability to manage ambiguity by coping with uncertainty and risk and adapting to change.
- Ability to work with cross functional teams and work collaboratively with internal teams.
- Demonstrated experience in managing and influencing clients.
- Comfortable with administrative and operational work.
- Familiar with Microsoft office (especially excel and powerpoint), Google Suite (spreadsheet and slides) applications.
Preferred Qualifications:
- Experience in sales, business development, customer success.
- Experience with social media ad solutions
UEN: 199700895N