Assistant Operations Manager

Role Purpose:

The incumbent is responsible for the full spectrum of shipping documents for local and overseas market such as SE Asia, China etc.

Liaise with suppliers & coordinate shipments, generate quotation, purchase order and shipping documents to customer. Responsible for monitoring warehouse stock inventory and liaise with customers and supply chain vendors to ensure smooth delivery & fulfilment.

Key Responsibilities:

Strategic:

1. To support country profitability targets ensuring that all operations key performance indicators (KPIs) are on track and met.
2. To support sales in managing projects through detailed shipping handlings.
3. To plan and optimize cost related to staff, material, and service.

Operations:

1. To handle full spectrum of shipping documents for local and overseas markets while ensuring adherence to all local and regulatory guidelines to protect ITPL’s interest.
2. To liaise with suppliers, 3PL service providers, shipping lines and customers closely including L/C management for negotiation and acceptance.
3. To generate Quotations, Sales Order, Purchase Order, Delivery Order, Invoice and Shipping Documents and ensure accurate invoicing as per contractual agreement and resolve disputes.
4. To arrange Land Transport for Singapore and Malaysia Market, Import and Export Shipment and Stock Inventory.
5. To manage operational matters on & off line including analysis in customer service, logistics and supply chain, on projects / sales assigned to you.
6. Any other tasks assigned by the Superior.

Job Requirements:

Professional Requirements:

1. Minimum 5 to 8 years in relevant/ similar capacity experience.
2. At least a Diploma in Supply Chain, Logistics, Shipping, Business, Economics, or related fields.
3. Proficiency in preparation of full set of shipping documents for all markets.
4. Proficiency in Excel and ERP system.
5. Exposure in a trading or distributor environment with relevant working experience in similar capacity.
6. Able to do switch bill of lading procedures and manage Certificate of Origin.
7. Experience in Bonded warehouse documents handling and transactions.
8. Experience in crisis management and risk mitigation.

Personal Requirements:

1. Able to work independently and as a team player in a results-driven, fast-paced environment.
2. Meticulous, resilient and organized with an eye for details.
3. Hands-on mentality and engaged personality with confidence and a positive attitude.
4. Strong problem solving & analytical skills and strong drive to succeed.
5. Good verbal and written communication and interpersonal skills.
6. Strong Project Management skills and ability to multi-task and work under tigh deadlines.
7. Preferably conversant in English and Mandarin (used for internal / external communication with key stakeholders).