Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.
Responsibility:
Contract Fulfilment/Invoicing:
- Distribute new/renewed contracts accurately and on time.
- Monitor existing contracts for upcoming renewals.
- Issue invoices accurately and handle invoice disputes.
- Liaise with Operations, Finance, and Marketing to meet client needs.
Account Management / Client Liaison:
- Provide client activity reports as per service agreements.
- Respond to client service requests promptly and coordinate with other departments as needed.
- Prepare and communicate activity reports to clients via telephone and in-person.
Additional Responsibilities:
- Work flexible hours as required.
- Perform other duties as assigned by the line manager or management team.
Requirements:
- Minimum Diploma or Degree in related fields.
- Proficiency in Excel and PowerPoint
- Excellent oral and written English language skills.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
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