- In charge of some major account, advise customer of their hardware requirement (e.g: upgrade of Ram, etc)
- Handle customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
- Manage projects from end to end, including administering cost budgets.
- Lead by example in all aspects for ground staff to look up to.
- To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.
Job requirement:
- Diploma / Degree
- Min 2 years’ experience in IT / Tech Industry
- Knowledge on Hardware
- Experience in handling electronic components such as motherboards/harddisks.
- Familiar with Microsoft products, operating Windows
- Good communication and customer service skills
- Team Player, fast learner, positive attitude, and keen interest in customer service.
- 5 days work (8.30am to 6pm) at Depot Close
- Salary $2700 - $3000
Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.
