As an Account Delivery Director for Software Engineering at Luxoft, a DXC Technology Company you will play a critical role in driving project success, ensuring client satisfaction, and leading our software engineering teams to excellence.
You will be responsible for overseeing the entire project lifecycle, hiring and managing a team of talented professionals, building and maintaining strong client relationships to drive business development, enforcing best practices and quality standards, and monitoring project budgets and financial performance.
Responsibilities:
Key role responsibilities will include:
• Responsible and accountable for the overall and holistic delivery performance within the account, ensuring delivery excellence and a high customer satisfaction level
• Financial responsibility for the account, both from revenue (in close collaboration with dedicated Sales & Account Manager)
• Responsible for new business development at the account level
• Key contact point from a client perspective for all delivery services within the account
• Managing engagement governance process with the client
• Work closely with offering leads in order to adapt best delivery practices within the engagement
• Improving internal communication and management processes
• Work closely with resource management and recruitment organizations for hiring/fulfilling client demand
• People management, personnel appraisal, and recruitment
• Close cooperation with various key corporate functions and operations team
• Identify and mitigate project risks, ensuring successful project outcomes
Mandatory Skills:
Client management
Delivery Management
Financial Management
People Management
Mandatory Skills Description:
• The successful candidate should have 5+ years of experience in software development or system integration, outsourcing or service-providing
• Hands-on experience in program management consisting of at least 100+ people and multiple distributed activities and sub-projects
• Ability to build and maintain executive-level client relationships in a complex corporate hierarchical corporate environment, understanding of contemporary IT technologies and platforms used in banking, enterprise applications, and software development methodologies
• The candidate should have excellent communication and problem-solving skills, the ability to work under pressure, and excellent people management skills
• The candidate should be proactive and innovative
