- Be part of a leader of electrical and automation organization.
- Be exposed to cutting-edge technologies and solutions.
About Our Client
The company specializes in electrical equipment, automation systems, and cutting-edge home solutions. The company epitomizes innovation and quality, offering a diverse range of products and solutions to meet the evolving needs of customers across residential, commercial, and industrial sectors. From stylish switches and sockets to sophisticated home and building automation systems, the company delivers state-of-the-art solutions backed by technical expertise and a commitment to customer satisfaction. As a key player in the region's electrical infrastructure development, the company continues to set industry standards, driving progress and innovation across the Asia-Pacific landscape.
Job Description
Key Responsibilities:
- Provide pre-sales and post-sales technical support to customers and partners, including system design, product selection, installation guidance, troubleshooting, and training.
- Develop a deep understanding of the product portfolio, including switches, sockets, home automation systems, and building automation solutions, and stay updated on new product releases and industry trends.
- Collaborate with sales teams to engage with customers and partners, understand their technical requirements, and propose tailored solutions to meet their needs.
- Support project implementation by providing technical expertise, conducting site visits, coordinating with internal and external stakeholders, and ensuring successful project execution.
- Conduct technical training sessions, workshops, and seminars for customers, partners, and internal teams to enhance their understanding of the products and solutions.
- Prepare technical documentation, including specifications, user manuals, and technical bulletins. Maintain accurate records of customer interactions, inquiries, and support activities.
The Successful Applicant
Qualifications:
- Bachelor's degree in Electrical Engineering, Electronics Engineering, or related field.
- At least 3 years of experience in technical support, application engineering, or related roles within the electrical or automation industry.
- Strong technical expertise in electrical systems, automation technologies, and building management systems.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to diverse audiences.
- Proven ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and stakeholders.
- Willingness to travel frequently within the Asia-Pacific region as needed.
What's on Offer
The company provides unique opportunity to be part of a dynamic and innovative team at the forefront of the electrical and automation industry in the Asia-Pacific region. Employees benefit from a rich heritage of quality, reliability, and cutting-edge technology spanning nearly eight decades. Individuals can expect a collaborative and inclusive work environment where their talents are valued and nurtured. With a focus on continuous learning and development, employees have access to ongoing training and career advancement opportunities, enabling them to grow both personally and professionally. The company competitive compensation packages, comprehensive benefits, and a range of employee perks, ensuring that candidates not only contribute to the company's success but also thrive in their own career journeys.
Contact
Timothy Huang (Lic No: R1980928/ EA no: 18S9099)
Quote job ref
JN-032024-6372853
Phone number
+65 6416 9863
Michael Page International Pte Ltd | Registration No. 199804751N
