Responsibilities:
- Oversee day to day operations of the facility
- Schedule preparation, pre-planning and resource forecasting to all activities
- Monitor and control food management on site as to ensure proper storage and unnecessary wastage
- Foster positive communications and relationships with team members, management, vendors and clients
- Provide for site safety and security, devise and implement site policies and standard operating procedures
- Handle emergencies appropriately according to established procedures, prepare and file accident reports
- Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate
- Interview candidates; onboard and help in training new hires
- Set goals and oversee work to completion, schedule and track assignments
- Communicate with customers regarding products and services
- Liase and work closely with customers
- Any other ad-hoc duties as assigned from time to time
Requirements:
- A minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
- At least a Certificate in Food & Beverage service
- Great communication skills
- Able to commit shift work, weekends and public holidays