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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Client Service Specialist (FMCG MNC) - West/up to $3500 #HAO
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Client Service Specialist (FMCG MNC) - West/up to $3500 #HAO

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Salary: up to $3500

Working Days & Hours: Mon-Fri Office Hours

Location: West (islandwide pickup)


Job Description:

Inventory Management

• Coordinate closely with logistics (DC) for incoming shipment tracking.

• Ensure inventory levels is within the contractual inventory holding target.

• Prompt review & action on the obsolesces to minimize the non-working inventory.

• Work closely with DC to monitor the excess storage charges and informed the affected Clients.

• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

Client Management

• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.

• Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.

• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.

• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).

• Liaises with Clients on their requirements & assist to resolve daily problems encountered.

• Maintain high frequency of engagement with Clients to build effective and strong working relationships.

• Work with other cross-functional departments like DC, CCC and finance to ensure clients’ operational requirements are met.


Job Requirements: Min Diploma/Degree in Supply Chain or similar w min 2 yrs of relevant experience


Interested candidates, please submit your resume to: [email protected]


Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

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