Basic Responsibilities
- To provide a courteous and professional service at all times.
- To ensure the cleanliness of public areas, guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel.
- To assign Room Attendants their duties, supervise and inspect guest rooms and surround service areas for conformance and ensure compliant.
- To pay attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.
- To maintain good working relationships with your own colleagues, and all other departments.
- To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
- Maintain proper record of activities/events such as Lost and Found, Inventory, rooming lists, any housekeeping records.
- Attend to guest request and complaints and provide guest with feedback, when necessary.
Job Requirements
- Minimum GCE ‘N’ level or higher with 1-2 years relevant work experience.
- Able to motivate staff, lead and guide a team
- Competent in MS Office applications.
- Able to multi-task and detail oriented
- Good interpersonal and communications skills
- Able to work shift, weekends and public holidays
**We regret to inform that only shortlisted candidates would be notified. **
