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Jobs in Singapore   »   Jobs in Singapore   »   Manufacturing / Production Job   »   Product Manager Lead - TikTok Trust and Safety Platform
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Product Manager Lead - TikTok Trust and Safety Platform

Tiktok Pte. Ltd.

Tiktok Pte. Ltd. company logo

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.


Why Join Us

At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.


Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The purpose of Risk and Response is to mitigate and lessen escalation. We collaborate with cross-functional teams to create and improve product capability, features, and tool ability to detect risks at an earlier stage, monitor possible online risks, and respond to any emergency risk trends in a speedier manner.


What you will be doing:

1. Lead, define and manage TikTok Risk Investigation & Intervention Platform product vision, strategies, roadmap and success metrics;

2. Work closely with cross-functional teams to execute the product roadmap and ship the product;

3. Research and analyse competitive products in the market such as cutting-edge trends in the Risk Investigation & Intervention field, and output the decision-making basis;

4. Lead alignment with stakeholders, including but not limited to engineers and designers on prioritization and changes to ensure product realization and delivery are smooth;

5. To have an in-depth understanding of different business scenarios and user pain pointers, define potential common business scenarios and precipitate the best solutions, continuously optimise workflow, and improve problem-solving ability and efficiency;

6. Be the owner of platform products, monitor business performance efficiently, find and analyse business issues in time and accurately promote the improvement of corresponding capabilities.

7. Lead and manage the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements; be responsible for team management, training and growth.


Qualifications

What you should have:

- At least 7 years of work experience as a Product Manager Lead, and 2 years of leadership experience in high growth in the tech/software/internet industry with demonstrated success in launching new products and features.

- Strong understanding of business, able to relate to users' pain points. Has good business logic and communication skills. Able to lead product from 0-1 independently, and 1-N iterate.

- Able to prioritise under a short timeframe with multiple counterparts and stakeholders to achieve the business goal.

- Exceptional communication skills, and strong cross-functional collaboration skills.

- Have a strong ability to work under pressure, have the courage to overcome difficulties, and accept challenges.

- Self-starter with strong learning ability, curiosity, and business acumen to drive a new product to support a new business.



TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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