JOB PURPOSE:
As the Head of Asia Pacific Distribution Centre (APDC), this position is a key member of the Asia Operations leadership team who plays a critical role in important strategic and management decisions relating to APDC operations. This position has full responsibility and accountability of overall performance for APDC with regards to quality, productivity, service level as well as budgetary control. With clear directions, this position will establish performance goals and develop corresponding objectives and action plan to ensure achievement.
PRINCIPAL RESPONSIBILITIES:
1. Strategic planning and execution to enhance profitability, productivity and efficiency throughout the Distribution Centre’s operations, continuous improvement to bring Distribution Centre to next level.
2. Develop long-range objectives and strategies for the distribution centre, monitor performance against these objectives and provide leadership, feedback, supports, motivates, directions and retains high-caliber staff.
3. Define information systems requirements to support process improvements initiates. Integrate the technology, quality, purchasing and logistics functions to support product and process excellence.
4. Allocate resources effectively to maximize productivity and cope with demand fluctuation while optimizing quality and delivery time. Focus on key performance areas such as OTD (on-time-delivery), LTR (lead-time-reduction), productivity and cost improvement. Implement improved processes and management methods to generate higher ROI and workflow optimization.
5. Ensure built-in quality in all operating processes and enforce discipline of compliance, including all quality related certification programs. Ensure effective corrective actions, timely implementation to avoid recurring problems.
6. Develop and manage annual operations budgets. Manage logistics and outbound transportation processes, negotiate parcel freight programs.
7. Oversee inventory control processes to ensure accurate stock levels and minimize discrepancies.
8. Strive to achieve world-class supply chain, warehousing, forward and reverse logistics operations.
9. Promotes “total customer satisfaction” (delivery, quality etc.) within all Operations teams.
10. Continually investigate and introduce process improvement measures and presents suggestions to Regional MD and Global VP Operations for consideration.
11. Build an open and honest communication line with the organization, interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.
12. Work in partnership with sales & marketing teams to ensure cost effective approach in order fulfilment.
13. Represent Asia to be part of the global DC management team on business update and best practices sharing on a regular basis.
14. Develop and implement ongoing staff performance and career development programs.
15. Prepare and submit monthly reports to the Management.
16. Ensure compliance with all health and safety regulations to maintain a safe working environment at the Distribution Centre(s).
QUALIFICATIONS
· Master/bachelor’s degree on logistics/operations management preferred.
EXPERIENCES
· 10+ years of broad logistics and supply chain management experience in progressively senior positions.
· solid working experience on DC operations management in MNC environment.
· Experience with New DC setup or relocation, Brown/Greenfield project is preferred.
· Experience supporting and developing emerging markets.
· Experience directing the operations in a multi-site supply chain system.
· Ability to manage Third Party Logistics (3PL), freight companies and other logistics suppliers.
· Supplier negotiation skills, proven cost reduction efforts and experience with contracts.
· Demonstrable analytical abilities to assess financial impacts of any changes to logistics service requirements.
· In depth knowledge and experience with key supply chain/logistics processes, best practices, and implementing process improvements.
· Relevant experience and knowledge on ISO9120, ISO14000 and ESD S20.20.
COMPETENCIES
· Troubleshooting and Problem-solving skills.
· Defining/Developing standards with continuous process improvement.
· Industrial Knowledge for benchmarking.
· Strong interpersonal and communication skills
· Strong analytical, judgment skills, financial & P&L skill required.
· A high sense of urgency & the ability to build & lead strong teams to achieve new levels of performance.
· Advanced knowledge of technology (WMS, Automation, RFID, Labelling solutions), processes, and standards.
· Excellent computer skills including experience utilizing multiple ERP & WMS systems; also, strong knowledge of Microsoft Office (including Outlook, Word, Excel and PowerPoint)
