Opportunity
The Business Analyst for the MRO Warehouse will play a vital role in optimizing warehouse operations, improving efficiency, and enhancing the overall performance of the team. Through strong analytical skills, problem-solving abilities, and effective communication, he/she will bridge the gap between business needs and warehouse processes, driving continuous improvement and cost reduction.
Responsibilities:
Analyze warehouse operations:
- Support Assessing current processes and procedures for material handling (GI/GR/RTS)
- Identify areas for improvement and streamline workflows to optimize efficiency and cost-effectiveness.
- Conduct data analysis to understand key performance indicators (KPIs)/ Productivity.
- Evaluate warehouse technology and systems, recommending potential upgrades or integrations.(e,g. sharepoint automation)
Gather and document business requirements:
- Work closely with stakeholders ( SG MM Manager, GIM, DC, BL) to understand their needs and challenges.
- Support requirements gathering sessions and document clear, concise specifications for process improvements, system enhancements, or new initiatives.
Develop and implement solutions:
- Collaborate with IT teams and other departments to design and implement process improvements,system changes, or new systems.
- Prepare and present solution proposals to stakeholders, ensuring alignment with business needs and budget constraints.
Monitor and assess results:
- Track the performance of implemented solutions and measure their impact on KPIs.
- Analyze data to identify any deviations or unexpected outcomes.
- Prepare reports and communicate findings to stakeholders,recommending further improvements if needed.
Maintain effective communication:
- Foster strong relationships with cross-functional teams and stakeholders.
- Clearly communicate complex information and technical concepts to diverse audiences.
- Document processes and procedures effectively for future reference.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management
- 3+ years of experience in business analysis,preferably within the MRO or logistics industry.
- Strong analytical skills with experience in data analysis and process improvement techniques.
- Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders.
- Proficiency in dashboard/ tableau
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
