Sport Operation Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri (Standby on Weekend if have event)
Working Hours: 930am - 6pm
Working location: Ubi
Salary: $4000 - $6000
Job Responsibilities:
- Leadership and Team Management:
- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
- Process Optimization:
- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
- Cross-Functional Collaboration:
- Forge strong working relationships between coordinators, the sales team, and program managers.
- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
- Technology Oversight:
- Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.
- Financial Coordination:
- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.
- Meeting Planning and Facilitation:
- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
- Performance Monitoring:
- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
- Sales Support:
- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
- Reporting:
- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.
Requirement:
- 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
- Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
WhatsApp: https://wa.me/6596112291 (Kyra)
Email: [email protected]
