Role purpose
Our Business Intelligence teams work as trusted advisors to leading Fortune 500 companies, financial institutions, private market investors and law firms across the region. We help our clients understand and manage a variety of business risks, enabling them to succeed in complex environments. Your work as a member of the team will include conducting strategic intelligence projects, evaluating potential local partners and investments, mapping out sources of reputational and integrity risk and conducting investigations to help our clients respond to internal and external threats to their operations, including helping to resolve disputes.
This role is responsible for;
- Leading research and intelligence-led projects focused on strategic intelligence to inform decision-making, as well as determining integrity, anti-corruption, fraud related or other issues for our clients.
- Leading, motivating and developing a team of high-performing consultants
- Developing and responding to revenue targets by demonstrating superior client and account management skills
- Developing complex, bespoke proposals and tasks to stay ahead in a competitive market
- Constantly seeking innovative ways to improve services we offer to our clients, including identifying opportunities to offer multi-disciplinary approaches to best serve our clients
- Working with Business Intelligence management peers to foster a positive and inclusive environment for the entire team
Role tasks and responsibilities
Marketing and business development
- Define and implement competitive business strategies and well-crafted business plans designed to expand the company’s standing with its clients
- Consistently develop the company’s positioning with its clients to enhance business development in close co-ordination with the other practice areas, and secure higher fee-earning engagements
- Identify opportunities to differentiate Control Risks services by applying crisis management, fraud and forensics, and political and country risk methodologies from other practice areas
- Increase business generated from clients across the South-East Asia region by a percentage agreed in annual targets
- Support development of technical and operational innovations
- Support to ensure the Business Intelligence & Compliance revenue targets are met or exceeded
- Represent Control Risks at events and other business development functions and assist in developing Control Risks’ profile within the region.
- Work closely with other regional BI teams on business development initiatives
- Foster thriving client relationships, including exploiting cross-selling opportunities to relevant parts of the business
- Take our clients to higher and broader levels of service; expand the relationship by service and geography
Project work
- Produce high quality work ensuring that errors and inconsistencies are identified and addressed and that findings from different teams are seamlessly integrated into a final report.
- Multi-task – oversee multiple assignments, create project teams, set plans, deliverables and project budgets
- Manage output from direct reports: supervise projects, ensure rigorous quality control and oversee delivery of service
- Ensure projects are priced, structured and managed effectively to deliver on profit and within margin targets
- Contribute to good cash flow by invoicing in a timely fashion and participating in the collection process
- Design and implement strategy to ensure excellent coverage by expanding our network of resources and capabilities
Practice and team management
- Lead, develop and coach a high-performing practice team
Invest in the ongoing enhancement and development of the team, colleagues, service line and client relationships - Identify and resolve skill gaps and recruit and retain high calibre consultants in consultation with local management
- Set, and periodically review, objectives in line with company policy
- Manage performance and offer specialist training in order to develop practice team
- Manage effectively the commercial aspects of this practice, which include overall analysis of projects undertaken to ensure targets for profitability, utilisation and realisation are met
- Participate in financial control of practice including budget planning
Role requirements
- Specific experience of effectively selling Business Intelligence & Compliance consulting services to clients
- Understanding of the complexities of carrying out business intelligence in the South-East Asia markets.
- Extensive and demonstrable experience of operating within a commercial environment
- Proven track record of successful project management and gaining repeat business from clients
- Quantified track record of building new business
- Proven experience of effectively managing a team to perform highly and meet/exceed given targets
- Proven experience of successfully building effective and strong client relationships, being the preferred partner of choice
- Commercial experience across South-East Asia and understanding of that market and its specific characteristics in terms of corporate investigation services
- Proven ability to work with and interpret management accounts
- Advanced skills in research, business intelligence, analysis and report writing
- Excellent verbal and written communication skills. Ultimate responsibility for reviewing and ensuring documents written in profession business English are “client-ready”
- Close attention to detail
- Ability to task and manage subcontractors for market enquiries
- Ability to multi-task and manage multiple deadlines under time pressure
- Demonstrable strong people management skills
- Methodical approach and strong project management skills
- Experience of managing volume screening engagements welcomed
- Extensive and demonstrable experience of operating within a commercial environment
- Demonstrable commercial acumen when planning and pricing projects in terms of time, resources and outcomes
