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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Executive
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Customer Service Executive

Agc Multi Material Singapore Pte. Ltd.

Agc Multi Material Singapore Pte. Ltd. company logo

Responsibilities:

  • Process sales inquiries, quotation and execute sales order entries
  • Provide support to customers on orders, feedback & complaints
  • Work closely with Planning/Internal team to ensure customer's delivery requirements are provided and followed through
  • Work with production team for customer's ad hoc special requirements and any issues related to shipment
  • Maintain field inventory
  • Maintains Customers' profile/price file
  • Work closely with internal team to review on new material/Purchasing specification requirements
  • Follow-up on status of material rejects and returns
  • Follow-up on advance payments and overdue invoices
  • Communicate and maintain excellent relationship with customers
  • Prepare daily/weekly reports and any basic ad hoc reports
  • Perform any other reasonable duties as required by Management from time to time

Requirements:

  • Diploma or above
  • Relevant experiences an added advantage
  • Bilingual with proficiency in Chinese-language ( to liaise with Chinese-speaking customers)
  • Knowledge of Oracle is an advantage
  • Knowledge of Microsoft Office
  • Work accuracy is essential
  • Customer orientated with good communication and interpersonal skills
  • Able to work under pressure to meet tight deadlines
  • Analytical and systematic person who like technical challenges, enjoy team work and able to work independently

Interested applicants, please state your last drawn salary/ expected salary & available date in the resume.

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