Payments Liquidity Impact Program Job Description
Responsibilities:
- Provide PM/ BA support for global payments related project, focusing on identification & documentation of regional payments activities.
- Perform root cause analysis of payment related Operational Risk Events and how these will be resolved through identified solutions, identifying any gaps requiring further solutioning.
- Support Ops SME’s in determining key business requirements for identification of payments flows. Identifying and documenting key data elements within processing systems to enable rules based controls to be set for management of large and anomalous payments.
- Deliver business requirements, prepare testing plans and execute/oversee testing and development of associated project artifacts as required for deliverables.
- Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
- Support and manage business ad-hoc queries and requirements.
- Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
- Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
- Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
- Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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Qualifications/ Skills:
- 6-10 years’ experience
- Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
- Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of payments workflows and controls beneficial.
- Ability to work independently, multi-task, have great attention to detail and take ownership of various parts of a project or initiative.
- Able to lead conference calls and produce meeting agendas, materials, and minutes.
- Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
- Must be extremely organized, motivated and a self-starter.
- Ability to prioritize and multi-task is key.
- Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
- Excellent Excel, Powerpoint and process mapping skillsets required.
- Ability to work in fast paced environment under tight contractual deadlines.
- Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.
- Willingness to ask questions, challenge the process and seek out answers.
Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971
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